ATLANTA – NueMD has been selected as the official software vendor for Behavioral Health Link (BHL), the manager and operator for the new Georgia Crisis and Access Line (GCAL), 1-800-715-4225. The access line is the first state-wide access number and is funded by the Department of Human Resources (DHR) Division of Mental Health, Developmental Disabilities and Addictive Diseases (MHDDAD).
NueMD is a practice management software solution that is delivered over the Internet. The product’s appointment scheduling capabilities appealed to BHL team members, who need instant, round-the-clock access to the computer systems of multiple mental health care providers throughout the state.
“When a call comes in from someone requiring behavioral healthcare services, we need to be able to immediately access the schedule of the mental health or substance abuse counselor in that person’s community, ascertain his or her availability, and make an on-the-spot referral,” said Behavioral Health Link Chief Operating Officer David Covington, NCC, LPC, MBA. “As part of our evaluation process, we looked at several software vendors but chose NueMD because of its Internet-based delivery. It can operate on the varied computer systems used by our partner agencies and provide the ongoing data back-up, security, and technical support that are critical to BHL’s mission.”
Through Behavioral Health Link, GCAL will be available 24 hours a day, seven days a week. Callers who access the line may talk with trained counselors or be connected to local services for mental health, developmental disabilities, and substance abuse. Currently, 29 mental health agencies from around Georgia are part of Behavioral Health Link’s network on NueMD, including Northside Hospital; Grady Recovery; Fulton Mental Health, Developmental Disabilities and Addictive Diseases; Cobb/Douglas CSB; and agencies in DeKalb and Clayton counties, as well as the following cities: Augusta, Columbus, Savannah, Athens, Macon, and Albany. Through NueMD, BHL has the ability to schedule services in 133 counties statewide.
“Behavioral Health Link’s statewide service illustrates the benefits of using the Internet to deliver software,” said Nuesoft Technologies President and CEO Massoud Alibakhsh. “ We’re pleased that they opted for the NueMD model, which will afford them the ability to gain access to their applications from anywhere, at any time, and at a significantly lower cost.”
About Behavioral Health Link
Behavioral Health Link is a division of Augusta-based Integrated Health Resources, LLC and was awarded the contract to handle the Georgia Crisis and Access Line in May. BHL is an Atlanta-based health and crisis call center, which has been handling single-point-of-entry services in Georgia for eight years. BHL is also the SAMHSA Center for Mental Health Services National Suicide Prevention Lifeline regional overflow crisis call center in the southeastern United States and accredited by the American Accreditation HealthCare Commission, Inc. (URAC). For more information, visit www.behavioralhealthlink.com.
NueMD is a division of Nuesoft Technologies Inc., an application service provider of medical practice management solutions and medical billing software for physicians’ offices, billing companies and university health centers. Established in 1993 at the Georgia Institute of Technology’s acclaimed Advanced Technology Development Center (ATDC), the company delivered the first platform independent medical software program to the medical community. Currently, Nuesoft Technologies has an established U.S. customer base, with more than 3,000 medical providers covering 46 specialties across 47 states, as well as an international presence. Nuesoft also serves as an independent clearinghouse, and processes 2.5 million electronic data transactions per year. For more information, visit http://www.nuesoft.com or call 800.401.7422.